Slumberlights Products, LLC

Returns Policy

Thank you for choosing Slumberlights Products, LLC!

We aim to ensure your complete satisfaction with our products. Below is our Returns Policy:

Slumberlights Products, LLC No-Fault Return Policy

Return Window:

You have 90 days from the date of delivery to cancel or return your order for a full refund.

How to Initiate a Return:

To begin the return process, please contact our customer service team at sandman@Slumberlights.com or call us at 1-302-379-3624 within 90 days of receiving your product.

Please provide your order number, the reason for the return (optional but appreciated for our continuous improvement), and your contact details.

Condition of Returns:

The product should be returned in its original condition.

Return Shipping:

Customers are responsible for return shipping costs. However, if the product is defective, damaged, or if there was an error on our part, we will cover the return shipping.

Use a trackable shipping service to ensure the safe return of the product. Slumberlights is not liable for items lost or damaged during return shipment.

Refund Process:

Once we receive and inspect your return, we will notify you by email to confirm receipt.

Upon approval of your return, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain number of days, depending on your bank or credit card issuer.

Defective or Damaged Goods:

If you receive a product that is damaged or defective, please contact us immediately. We will cover the return shipping and offer you either a replacement or a refund at your choice.

Exchanges:

If you wish to exchange an item for a different size, color, or another item, please follow the return process and then place a new order for the desired product.

Contact Information:

Email: sandman@Slumberlights.com

Phone: 1-302-379-3624

Address:

Slumberlights Products, LLC
1218 Spring Valley Road
Newark, DE 19711